Shipping policy

SHIPPING POLICY

This Shipping Policy explains how orders placed through Air Blaster are processed, shipped, tracked, and delivered.

By placing an order through our store, you agree to the terms described below.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Processing times may be extended during periods of high demand, product launches, promotional events, holidays, inventory delays, or circumstances outside our reasonable control.

Once an order has entered processing or has been transferred to the shipping carrier, we may be unable to modify or cancel it.

SHIPPING DESTINATIONS

We currently ship to eligible destinations displayed during checkout.

Shipping availability may depend on the customer’s location, carrier coverage, customs restrictions, and applicable laws.

We reserve the right to cancel and refund orders placed for destinations that we cannot reasonably serve.

SHIPPING COSTS

Available shipping methods and applicable charges are displayed during checkout before payment is completed.

Promotional free shipping may be available for selected products, destinations, or order values.

Any free-shipping promotion applies only to the shipping method specified during checkout.

ESTIMATED DELIVERY TIMES

Estimated delivery times begin after the order has been processed and transferred to the carrier.

Typical estimated delivery time:

United States: 7–15 business days

Delivery times are estimates only and are not guaranteed.

Delays may occur because of:

Carrier disruptions.
Customs inspections.
Weather conditions.
Public holidays.
High shipping volumes.
Remote delivery locations.
Incorrect or incomplete addresses.
Events outside our reasonable control.

Shopify recommends displaying realistic delivery estimates and clearly explaining international duties and possible customs charges in the store’s shipping policy.

ORDER TRACKING

When tracking information becomes available, it will be sent to the email address provided during checkout.

Tracking updates may take several business days to appear after the shipping confirmation is issued.

Some carriers may not provide detailed tracking updates during every stage of transit.

A temporary absence of tracking updates does not necessarily mean the package has stopped moving.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address.

Please verify the following before completing your order:

Full recipient name.
Street address and apartment or unit number.
City, state, and postal code.
Country.
Email address.
Telephone number.

We cannot guarantee that an address can be changed after the order begins processing.

Air Blaster is not responsible for delays, failed deliveries, returned packages, or losses caused by incorrect or incomplete information submitted by the customer.

Additional shipping charges may apply if an order must be resent because of an address error.

CUSTOMS, DUTIES, AND IMPORT TAXES

International orders may be subject to customs inspections, import duties, taxes, handling charges, or other fees imposed by the destination country.

Unless expressly shown as prepaid during checkout, these charges are the customer’s responsibility and are not included in the product price or shipping fee.

We do not control customs charges and cannot predict their exact amount.

Customs processing may delay delivery.

International shipping terms should clearly state whether duties are prepaid or payable by the customer upon delivery. Shopify distinguishes between DDP shipments, where duties are prepaid, and DAP shipments, where the recipient may be charged at delivery.

DELAYED ORDERS

A package is not considered lost solely because it arrives after the estimated delivery period.

Before contacting us about a delayed order, review the tracking information and confirm that the shipping address is correct.

If tracking has not updated for an extended period or the package has not arrived within a reasonable time after the estimated delivery window, contact us at:

talentum.master@gmail.com

Include your order number and the email address used at checkout.

We will review the shipment and contact the carrier when appropriate.

LOST PACKAGES

If tracking does not confirm delivery and the carrier determines that the package has been lost, we will review the case and provide an appropriate resolution based on the circumstances.

The customer may be required to provide:

The order number.
Confirmation of the delivery address.
A written statement confirming non-receipt.
Additional information requested by the carrier.

False claims concerning missing packages may result in denial of the request and restriction from future purchases.

PACKAGES MARKED AS DELIVERED

If tracking shows that an order was delivered but you cannot locate it:

Check the delivery area, mailbox, reception desk, parcel locker, and surrounding property.
Ask household members, neighbors, building staff, or coworkers whether they accepted it.
Wait up to 48 hours, since some carriers may mark packages as delivered shortly before final delivery.
Contact the shipping carrier using the tracking number.
Contact us at talentum.master@gmail.com if the package remains missing.

We will assist with reviewing the available tracking information, but we cannot guarantee replacement or reimbursement when the carrier confirms successful delivery to the address supplied by the customer.

DAMAGED OR INCORRECT ORDERS

Inspect your order as soon as it arrives.

If the product is damaged, defective, incomplete, or incorrect, contact us at talentum.master@gmail.com as soon as possible.

Include:

Your order number.
A description of the issue.
Clear photographs or video of the product.
Photographs of the shipping package and label.

Do not discard the product or packaging until the claim has been reviewed.

Approved returns, replacements, or refunds will be handled according to our 30-Day Return and Refund Policy.

REFUSED OR UNCLAIMED PACKAGES

Orders refused by the recipient or left unclaimed may be returned to the sender.

If a package is returned because it was refused, unclaimed, or could not be delivered, any refund will be reviewed after the package is received and inspected.

Original shipping charges and return-related carrier fees may be deducted from the refund where permitted by law.

RETURNED-TO-SENDER ORDERS

A package may be returned to the sender because of:

An incorrect address.
An incomplete address.
Failed delivery attempts.
Refusal by the recipient.
Failure to collect the package.
Customs rejection.
Unpaid import charges.

Reshipping fees may apply when the return was caused by customer-provided information, refusal, non-collection, or unpaid customs charges.

MULTIPLE PACKAGES

Orders containing multiple products or quantities may be shipped in separate packages.

Packages may arrive on different dates and may have separate tracking numbers.

Receiving only part of an order does not necessarily mean that the remaining items are missing.

SHIPPING RESTRICTIONS

We do not ship to locations where delivery is prohibited by law, unavailable through our carriers, or subject to restrictions that prevent reliable fulfillment.

Carrier coverage and international shipping limitations may change and can affect our ability to fulfill an order.

CONTACT INFORMATION

Questions regarding shipping may be sent to:

Air Blaster
Email: talentum.master@gmail.com

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